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Continuing Medical Education

Dealing with Difficult Patients: Everything a Clinician Needs to Know

Program Overview

Frustrated with your patient? Frustrated with healthcare? Frustrated with life? This educational activity will not solve all of your problems, yet it will equip you to prevent, recognize and diffuse conflict in the exam room. An already complex physician patient relationship becomes more challenging when the patient-opioid relationship takes over. Patients who take opioids, whether they are dependent, tolerant or misuse the medication may act out in the exam room & conflict may ensue.Physicians & other prescribers have a responsibility to address this & other conflicts in the exam room in a dispassionate & therapeutic manner. Learn with us about transference, counter-transference, the hateful patient, avoiding unpredictable outcomes and managing professional risk.

This training meets the requirements set forth in RI Regulation 3.14 Prescriber Training Requirement for Best Practices Regarding Opioid Prescribing. This specific training requirement is required only once and must be completed before renewal of controlled substance registration or two (2) years (whichever is longer). 
http://sos.ri.gov/rules/index.php?page=details&erlid=8473

 In order to receive credit, you must view the online video, pass the post test, and complete the survey.

If you require assistance with any of the videos below please contact the Help Desk at 877-297-2901 or email us at cesupport@beaconlive.com.

Program Release Date: March 31, 2018
Program Expiration Date: March 31, 2020

Overview of the Opioid Epidemic & The Transactional Model   | 1.25 AMA PRA Category 1 CreditsTM

 In order to receive credit, you must view the online video, pass the post test, and complete the survey.

Overview of the Opioid Epidemic 

James V. McDonald, MD, MPH

Chief Administrative Officer, Board of Medical Licensure and Discipline
Rhode Island Department of Health | Providence, RI

The Transactional Model 

David E. Kroessler, MD

Medical Director and CEO, Angell Street Psychiatry
Roger Williams Medical Center | Providence, RI

Dealing with the Difficult Patient  | 1.0 AMA PRA Category 1 CreditsTM

In order to receive credit, you must view the online video, pass the post test, and complete the survey.

 
John K. Findley, MD*
Chief of Integrated Behavioral Health Services, CharterCARE Health Partners 
Roger Williams Medical Center | Providence, RI

Facilitated Panel Discussion: Practical Application with the Difficult Patient | 0.75 AMA PRA Category 1 CreditsTM

In order to receive credit, you must view the online video, pass the post test, and complete the survey.

 
John K. Findley, MD
Chief of Integrated Behavioral Health Services, CharterCARE Health Partners
Roger Williams Medical Center | Providence, RI 

David E. Kroessler, MD
Medical Director and CEO, Angell Street Psychiatry
Roger Williams Medical Center | Providence, RI

Kevin M. McKay, PhD, ABPP
Clinical Assistant Professor of Psychiatry & Human Behavior, 
Warren Alpert Medical School, Brown University
Clinical Health Psychologist, Providence VA Medical Center | Providence, RI
Rhode Island Center for Cognitive Behavior Therapy | East Providence, RI

Brown University
Providence RI 02912 401-863-1000

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Dealing with Difficult Patients: Everything a Clinician Needs to Know